CODNEES – Terms of Service

1. Digital Products

CODNEES sells digital products, including gift cards, game keys, and other digital items. Please carefully check the product description, region, currency, and platform compatibility before placing an order.

2. Order Delivery

Digital products are generally delivered electronically. Delivery times may vary depending on product availability or technical issues. If your order is delayed, please contact our support team.

3. Accuracy of Order Information

Customers are responsible for selecting the correct product, region, and platform before completing their purchase.

4. Code Redemption

Customers must redeem digital codes according to the instructions and regional restrictions of the relevant platform. Please ensure that your account and region are compatible with the purchased product.

5. Invalid or Unusable Codes

If you believe a code is invalid or does not work, contact CODNEES support before submitting a dispute. We may request screenshots or other relevant evidence to investigate the issue and provide an appropriate resolution.

6. Refunds and Replacements

Refund and replacement requests are reviewed according to our Refund Policy and the circumstances of each case. Please contact support before initiating a payment dispute so we can investigate and attempt to resolve the issue.

7. Customer Support

We are committed to providing reliable customer service. If you experience a problem with your order, contact us with your order details so we can assist you.

8. Acceptance of Terms

By completing a purchase on CODNEES, you acknowledge that you have read and agreed to these Terms of Service and the applicable store policies.